Legal Acceptable Use Policy

Acceptable Use Policy

Last updated April 11, 2026 What you can and cannot do with VOTLI.

1. Purpose

This Acceptable Use Policy ("AUP") sets out what you can and cannot do when using the VOTLI Service, including apps, pages, waitlists, custom domains, and APIs. It applies to everyone who uses VOTLI, whether as a paying customer, a team member, or an end-user visiting a customer-hosted page. By using the Service you agree to this AUP, which forms part of our Terms of Service.

2. Prohibited content

You must not use VOTLI to publish, host, store, transmit, or link to content that:

  • Is illegal under the laws that apply to you or to your audience.
  • Infringes copyright, trademark, trade secret, or any other intellectual property right.
  • Is defamatory, fraudulent, deceptive, or materially misleading (including "bait-and-switch" pricing or fake reviews).
  • Contains child sexual abuse material, or sexualises or endangers minors in any way.
  • Incites violence or hatred against people on the basis of race, ethnicity, national origin, religion, gender, sexual orientation, disability, or any other protected characteristic.
  • Constitutes harassment, stalking, or threats against an identifiable person.
  • Violates someone's privacy, including doxxing or non-consensual intimate imagery.
  • Is pornographic or sexually explicit, other than in contexts clearly permitted by law and our written approval.
  • Promotes, facilitates, or instructs on violence, self-harm, or illegal activity.
  • Markets regulated goods or services (firearms, controlled substances, gambling, unlicensed financial services, adult services) without the licences required in your jurisdiction.
  • Is malware, a virus, ransomware, a cryptocurrency miner, or code designed to damage or gain unauthorised access to a computer system.

3. Prohibited activity

You must not use the Service to:

  • Send unsolicited bulk email, SMS, or messages ("spam"), or import contact lists you do not have consent to message.
  • Operate a phishing site or any scheme designed to trick people into disclosing credentials, payment information, or personal data.
  • Attack, probe, scan, or test the vulnerability of the Service or any network connected to it, other than through our responsible disclosure process.
  • Interfere with or disrupt the integrity or performance of the Service, including by uploading content designed to exhaust resources.
  • Circumvent rate limits, usage caps, or access controls in the Service.
  • Scrape, crawl, or systematically download data from the Service except via documented APIs and within their published limits.
  • Share credentials, resell the Service, or create multiple free accounts to avoid plan limits.
  • Impersonate VOTLI, another VOTLI customer, or any other person or organisation.
  • Use VOTLI-hosted pages to host content in support of sanctioned entities or activities prohibited by export-control or sanctions laws.

4. End-user data

When you use VOTLI to collect data from end-users (for example, waitlist signups, support tickets, or deletion requests), you must:

  • Publish a clear privacy notice to your end-users describing what data you collect and why.
  • Obtain any consents required by law, including for marketing emails.
  • Honour data-subject rights requests promptly.
  • Not use the waitlist or ticketing features to send marketing content unrelated to the audience you collected.

5. Custom domains

If you point a custom domain at a VOTLI app, you confirm that you are authorised to do so. We may suspend or disconnect a custom domain immediately if it is the target of a credible abuse complaint, a DMCA takedown, or a report from a trust-and-safety authority.

6. Reporting abuse

If you believe a VOTLI-hosted page or customer is violating this AUP, please report it to [email protected] with the URL and a short description of the issue. We review reports and take action where appropriate.

7. Enforcement

We may, at our discretion and without liability:

  • Remove specific content that violates this AUP.
  • Suspend a page, app, custom domain, or account.
  • Terminate the account for repeated or serious violations.
  • Cooperate with law enforcement when legally required or when necessary to protect people from imminent harm.

We will generally try to give you notice and a chance to fix the issue before taking action, but we may act immediately when the content or activity poses an urgent risk (for example, phishing, malware, or child safety).

8. Responsible disclosure

If you believe you have found a security vulnerability in VOTLI, please report it to [email protected] before disclosing publicly. We will not pursue legal action against researchers who follow responsible disclosure practices and avoid accessing other users' data.

9. Updates

We may update this AUP to reflect new risks or legal requirements. Material changes will be notified as described in the Terms of Service.

Questions about this document? Email [email protected] or visit the legal hub.